Stop wasting your team on repetitive work.
AI automation in days, not months. Keith Donoghue—12 years leading HSBC & RBC transformations—now serving Canadian SMBs.
Sector-Based Solutions
From retail floors to healthcare clinics, we help small and mid-sized businesses use AI to solve real operational challenges — with coordinated implementation that delivers measurable results.
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The Problem
Your team spends hours answering "Where's my order?" emails, manually updating inventory spreadsheets, and writing product descriptions that all sound the same. Meanwhile, customers wait days for responses and out-of-stock items sit on your website, sending buyers straight to Amazon.
What We Build
AI-powered customer service that answers common questions 24/7. Automated inventory alerts when stock runs low. Product description generation that maintains your brand voice. Review monitoring that flags problems before they spread.
Real Impact
Vancouver retailers using this approach save 10-15 hours weekly on routine customer communication, reduce stockouts by 60%, and improve email response time from hours to minutes.
Target businesses: 1-50 employees, $500K-$10M revenue
Expected ROI: 2.0x within 60 days -
The Problem
Your front desk staff spends half their day playing phone tag for appointments, manually confirming visits, and answering the same insurance and scheduling questions repeatedly. Patients get frustrated waiting on hold. No-shows cost you thousands monthly because manual reminder calls don't scale.
What We Build
HIPAA-compliant AI scheduling that handles bookings 24/7. Automated appointment confirmations and reminders via SMS. Intake form processing that populates your system automatically. Patient communication templates that maintain compliance while saving hours.
Real Impact
Vancouver clinics using this approach reduce no-shows by 40%, eliminate 10+ hours weekly of scheduling calls, and improve patient satisfaction with instant booking responses.
Target businesses: 5-75 employees, clinics & practices
Expected ROI: 1.8x within 60 days -
The Problem
Your lawyers, accountants, or consultants spend billable hours on non-billable work: drafting routine contracts from scratch, manually reviewing similar documents, creating proposals that follow the same template but take hours each time. Client intake requires multiple back-and-forth emails just to gather basic information.
What We Build
AI-assisted contract drafting for standard agreements. Document analysis using Claude that summarizes key terms from 50-page contracts in minutes. Proposal generation templates that maintain quality while cutting creation time by 70%. Automated client intake that populates your CRM before the first call.
Real Impact
Vancouver professional services firms using this approach recover 8-12 billable hours weekly per professional, reduce proposal turnaround from 3 days to 3 hours, and improve client onboarding speed by 60%.
Target businesses: 1-50 employees, $1M-$20M revenue
Expected ROI: 2.5x within 60 days -
The Problem
Equipment failures cost you thousands in downtime because you're reacting to breakdowns instead of predicting them. Manual quality control documentation takes hours. Supply chain disruptions blindside you because tracking is spreadsheet-based. Your team spends more time on paperwork than optimization.
What We Build
Predictive maintenance alerts based on equipment data patterns. Automated quality control logging and anomaly detection. Supply chain monitoring that flags delays before they impact production. Documentation automation that turns manual processes into click-and-done workflows.
Real Impact
Manufacturing businesses using this approach reduce unplanned downtime by 35%, catch quality issues 2 days earlier on average, and eliminate 10-15 hours weekly of manual documentation work.
Target businesses: 10-100 employees, $2M-$30M revenue
Expected ROI: 2.0x within 60 days -
The Problem
You're buried in review monitoring across Google, Yelp, TripAdvisor—often learning about issues days after they're already public. Reservation no-shows cost you hundreds weekly. Menu optimization is guesswork because sales data lives in three different systems. Social media posts happen when someone remembers, which is rarely.
What We Build
Automated review monitoring that alerts you to problems within hours. AI-powered reservation management with confirmation automation. Menu performance analysis that shows exactly what's selling and what's not. Content scheduling that maintains consistent social presence without hiring someone full-time.
Real Impact
Vancouver restaurants and hotels using this approach respond to reviews 10x faster, reduce no-show rates by 30%, and maintain consistent marketing presence that drives 15-20% more direct bookings.
Target businesses: 5-80 employees, 1-5 locations
Expected ROI: 1.8x within 60 days
AI for Retail & E‑commerce in Canada
Inventory optimization, automated support, and personalized campaigns using AI tools for small retailers
AI Automation in Canadian Healthcare Clinics
Scheduling, patient engagement, and aftercare automation for wellness practices
AI Use Cases in Professional Services Firms
Document automation, contract review, and dashboard insights for consultants and legal teams
How Logistics Teams Use AI for Process Optimization
Predictive maintenance, quality control, and supply chain optimization with AI
AI for Hospitality Operations in Canada
Smart menu design, chatbot reservations, and guest review analysis using automation tools
The Highridge AI Framework
Every engagement follows the same proven methodology I used managing complex transformations at HSBC and RBC. Whether you choose our 2-day Discovery Sprint or 2-week Strategic Transformation, you get the same three-phase approach—just at different depths. Consistent process. Predictable outcomes.
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We start by mapping your current workflows to find where time and money leak. This isn't a generic questionnaire—it's the same process analysis methodology I used at HSBC and RBC to identify inefficiencies before recommending solutions.
What happens:
We document your team's actual daily tasks, not what the org chart says they do
Identify repetitive work that AI can handle (email responses, data entry, scheduling, reporting)
Score your AI readiness across tools, team skills, and process maturity
Pinpoint 3-5 high-ROI automation opportunities with estimated time savings
Show you live LLM capabilities so you see what's actually possible
Deliverable: 1-page AI Opportunity Assessment with prioritized quick wins, implementation cost estimates, and realistic ROI projections.
Time: Discovery Sprint (2 days) | Lightning Launch (Days 1-2) | Strategic Transformation (Week 1)
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This is where most consultancies hand you a report and disappear. We don't. Through our vetted partner network, we build and deploy your automations while you focus on running your business.
What happens:
Keith configures Custom GPTs tailored to your business workflows
Implementation partners build Zapier/Make.com automations that connect your existing tools
We test everything in your actual environment before handoff
Systems go live with monitoring to catch any issues early
You get working solutions, not recommendations to figure out yourself
Our hybrid model: Keith provides AI strategy, prompt engineering, and Custom GPT development. Technical partners handle automation workflows and integrations. You get coordinated implementation, not vendor coordination headaches.
Time: Lightning Launch (Days 3-4) | Strategic Transformation (Weeks 1-2)
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Implementation without adoption is expensive shelfware. We train your team the same way I trained banking staff at HSBC—clear instructions, real examples, hands-on practice until they're self-sufficient.
What happens:
Live training workshops where your team uses the actual tools we built
Custom prompt library (5-25 prompts depending on package) for common tasks
Documentation that makes sense to non-technical people
Safe usage guidelines so your team knows what to share and what not to
Post-launch support window to answer questions as they arise
Goal: Your team becomes confident AI users, not dependent on consultants. If they can use email, they can use what we build.
ROI measurement: We track before/after metrics (time saved, tasks automated, accuracy improvements) so you see actual results, not consultant promises.
Time: All packages include training | Lightning Launch (90-min workshop) | Strategic Transformation (2 x 90-min sessions + 30-day check-in)
Why Work With Highridge AI?
Most AI consultancies hand you a strategy report and disappear. You're left figuring out implementation alone—or paying another firm to build what was recommended. That's not consulting. That's expensive homework.
I learned a different approach in 12 years managing complex transformations at HSBC and RBC. Enterprise projects don't succeed with strategy alone. They succeed when someone owns the entire outcome—assessment through deployment through adoption.
That's what Highridge delivers: strategy AND coordinated implementation.
Through our vetted partner network, you get working automations built and deployed. Zapier workflows that actually run. Custom GPTs configured for your business. Training that makes your team self-sufficient. Not recommendations—results.
You know exactly what you're paying before we start. $1,750 to $8,750, all deliverables defined upfront. No hourly billing. No scope creep. No surprises three months in when the bill doubles.
This isn't charity pricing—it's confidence. I've built enough enterprise implementations to know exactly what's required, how long it takes, and what it costs. Fixed pricing works when you actually know what you're doing.
And you don't need a technical background to use what we build. If you can use email, you can use our AI solutions. We train your team the same way I trained banking staff who'd never touched automation before—clear instructions, real examples, hands-on practice.
The enterprise methodology works. The question was never capability—it was accessibility. Highridge closes that gap.
Same rigor that worked at Canada's largest banks. Same process discipline. Same operational excellence. Now available to businesses that couldn't access it before.
That's not a pitch. That's 12 years of transformation work applied to SMB realities.
Tell us about your business
Your AI ROI Projection
vs. $100K+ enterprise consultants - you save at 5-10% of their cost
📊 How we calculated this
Time Savings: -- hours/week × $--/hour = $--/week
Monthly: $--/week × 4.33 weeks = $--/month
Annual: $--/month × 12 months = $--/year
Tool Costs: $280/month for AI tools ($3,360/year)
Net Savings: $-- - $3,360 = $--/year
📧 Get Your Detailed ROI Report
Enter your email to receive a comprehensive breakdown of your potential AI savings
Ready to Transform Your Business?
Based on your calculation, you could save significant time and money with AI automation.
Other service tiers available - contact us to discuss your needs
* Conservative calculations based on documented client results. Individual results may vary based on implementation and adoption.
Calculate Your AI Savings in 60 Seconds
Working AI Solutions in Days, Not Months
Three fixed-price packages designed for Canadian SMBs.
Discovery Sprint
Perfect for: Testing AI readiness
Quick assessment to see if AI is right for your business.
WHAT'S INCLUDED:
1-page AI Opportunity Assessment
Top 3 tool recommendations
5 custom prompts tailored to your business
Implementation cost estimate
Live LLM demo
$1,750 CAD + tax (fixed).
BEST VALUE
Lightning Launch
Perfect for: Ready to implement
Complete AI transformation in one week.
WHAT'S INCLUDED:
Everything in Discovery Sprint PLUS:
2 workflows built & deployed
1 Custom GPT configured for your team
10 prompt templates
90-minute training workshop
Implementation budget included
$4,750 CAD + tax (fixed)
Strategic Transformation
Perfect for: Full AI adoption
Comprehensive 2-week AI implementation.
WHAT'S INCLUDED:
Everything in Lightning Launch PLUS:
3 workflows built & deployed
3 Custom GPTs developed
25-prompt library
2× 90-minute team training sessions
Implementation budget included
$8,750 CAD + tax (fixed)